MEGA Communications

Interactive Voice Response


For greater efficiency in your dialog with customers

With voice recognition or telephone keypad entry (DTMF), it is possible to realize both automated (voice) dialogs and self-service applications, such as for checking account balances or the status of an order.

Our IVR applications (Interactive Voice Response system) can also be used for preliminary assessment of callers. This noticeably improves the efficiency of your employees and the service satisfaction of your customers.

Please call us at 0180 500 70 70*
or by email at:

* Landline network 14 ct/min., Mobile telephone maximum price 42 ct/min

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